Privacy Policy

Lipedema Help is an independent editorial website. For privacy enquiries, contact us at hello@lipedemahelp.com.

We collect data in two ways:

• Analytics cookies — we use a privacy-respecting analytics tool to understand which pages are helpful and how readers navigate the site. This data is aggregated; we do not track individuals. You can opt out using the cookie preference centre.
• Contact messages — if you email us or use the contact form, we store your message and email address to respond to you. We do not add you to any marketing list without explicit opt-in.

We do not collect sensitive health data, financial information, or any data from children under 16.

We use cookies for analytics only. We do not use advertising cookies or third-party tracking for commercial purposes. A cookie consent banner is shown on your first visit; you can accept all, reject non-essential, or manage preferences at any time.

• Essential cookies — required for the site to function (e.g. remembering your cookie preference). These cannot be disabled.
• Analytics cookies — help us understand site usage. Optional; you can reject these without affecting your experience.

We do not sell your personal data. We do not share it with third parties for their own marketing purposes. We use a small number of third-party processors (hosting, analytics, email delivery) who are bound by data processing agreements and handle data only as instructed by us.

If you are located in the EU, including the Czech Republic, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of access — request a copy of the personal data we hold about you.
• Right to rectification — ask us to correct inaccurate data.
• Right to erasure — ask us to delete your personal data (subject to legal retention requirements).
• Right to restriction — ask us to limit how we use your data.
• Right to data portability — receive your data in a machine-readable format.
• Right to object — object to our processing of your data.
• Right to withdraw consent — withdraw any consent you have given at any time.

To exercise any of these rights, contact us at hello@lipedemahelp.com. We will respond within 30 days. You also have the right to lodge a complaint with the Czech data protection authority, the Úřad pro ochranu osobních údajů (ÚOOÚ), or the supervisory authority in your country of residence.

Analytics data is retained in aggregated, anonymised form. Contact messages are kept for up to two years unless you ask us to delete them sooner.

We may update this policy from time to time. The "Last updated" date at the top of the page reflects the most recent version. Significant changes will be noted prominently.

Questions? Contact us at hello@lipedemahelp.com.